Privacy Policy

Kara Traders Limited ("Kara Traders", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit https://karatraders.co.tz, submit enquiries, request quotations or otherwise interact with our services.

We may collect the following types of information: • Contact details — such as your name, company name, email address, phone number and delivery location when you submit a contact form, quote request or communicate with us by email, phone or WhatsApp. • Project and product information — including product SKUs, quantities, project descriptions and any specifications you provide when requesting quotations. • Technical data — such as your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies when you browse our website. • Communications — records of correspondence with our sales and support teams.

We use the information we collect to: • Respond to enquiries, provide quotations and fulfil supply requests • Communicate with you about products, orders, deliveries and account matters • Improve our website, product catalog and customer experience • Comply with legal obligations and protect our legitimate business interests • Send relevant business communications where you have consented or where permitted by law

Where applicable under data protection law, we process personal information on the basis of: (a) your consent; (b) performance of a contract or steps taken at your request before entering a contract; (c) our legitimate interests in operating and growing our business; or (d) compliance with legal obligations.

We do not sell your personal information. We may share information with: • Service providers who assist us with website hosting, email delivery, form processing and IT support, subject to confidentiality obligations • Logistics and delivery partners where necessary to fulfil your order • Professional advisers or authorities where required by law or to protect our rights All third parties are required to handle your data securely and only for the purposes we specify.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting or reporting requirements. Quote requests and commercial correspondence are typically retained for a period consistent with our business and regulatory obligations.

Our website may use cookies and similar technologies to enable core functionality, remember preferences and understand how visitors use our site. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, delete or restrict processing of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe.

Our website may contain links to third-party websites, including manufacturer sites and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.